Shipping Policy
Shipping Policy
Thanks for shopping with yrhhome.com. International shipping might experience delay due to Covid-19. To keep track of your order, contact us support@yrhhome.com so we can provide you the order’s tracking number.
Convenient Logistics
Our products are exported worldwide. In order to deliver the products to our clients quickly and safely, we work with DHL, FedEx, UPS, TNT, and global sea shipping companies.
- Air shipping time: about 6–15 working days.
- Sea shipping time: about 20–25 working days (mainly for large and fragile products).
Order Processing Time
Order processing time refers to the period between when a customer places the order and when we hand it over to the delivery service.
- Orders are generally shipped within 7–10 working days of order confirmation/payment.
- Orders made on weekends may experience delays.
- Our warehouse operates Monday–Friday during standard business hours (excluding holidays). We take steps to minimize delays during holidays.
Shipping Cost & Transit Time
yrhhome.com provides free standard delivery service for all orders placed on our website.
Estimated Delivery Time by Air:
Canada, USA: 6–15 working days
Australia, New Zealand: 7–15 working days
Austria, Belgium, Denmark: 7–15 working days
France, Germany, Ireland, Italy: 7–15 working days
Netherlands, Norway, Spain: 7–15 working days
Sweden, Switzerland, UK: 7–15 working days
Japan, Korea, Malaysia: 7–15 working days
Singapore, Philippines: 7–15 working days
Greece, Cambodia: 7–15 working days
Total delivery time = processing time + shipping time (depending on your location)
Tracking
- You will receive an email when your order has been shipped.
- A tracking number will be provided (active within 24 hours).
- Tracking updates may take 48–72 hours.
- If you cannot track your package, please contact us and we will resolve the issue within 48 hours.
Delivery Time Exceeded
International shipping may experience delays due to Covid-19. If your order is delayed, please contact us at support@yrhhome.com, and we will check with the shipping company as soon as possible.
Order Cancellations
- You may cancel your order if payment is completed and the parcel has not been shipped.
- Once the parcel has been shipped, orders cannot be canceled.
- A full refund will be issued if cancellation is made before shipping.
Email: support@yrhhome.com
Tell: +1 (912)248-0223
Address: RM 102, 1/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG